POLICIES

Cancelation fee $40 per dog. We require a 2 business day notice to reschedule an appointment.

Rewashing fee  $5 – $20. Please walk your pet and allow them to go to the bathroom prior to grooming appointments. Grooming can be stressful for some pets.

Dematting fee $30 per 15-minute increments. If your pet requires extra brushing due to matting, we may charge a fee for the extra time it takes. Dematting can be a stressful and painful process, please brush your pet's hair daily to avoid matted hair.

Special Handling fee  $10+. For pets that bite, act aggressive, or require extra assistance to stand.

**Please inform us if your pet might require special handling, in particular if your pet has a history of biting or is aggressive towards other dogs.